For eligibility, entry status, rules and general support.
Internal review draft
Contact & Support
Every payment, accessibility, rules and privacy question needs a named human route before registration begins.
Contact not yet active
The campaign email, support number, organizer legal identity and named support owners are pending. Please do not use general agency contacts as a substitute unless Anoop approves them for this campaign.
01 · Contact directory
Routes to be confirmed before launch.
For debited, pending, duplicate or failed-payment cases.
For access, correction, withdrawal, erasure or escalation requests where applicable.
For barriers with the form, file format, communication or shortlist verification.
For the proposed 72-hour eligibility or originality decision review route.
TheConversions is the campaign presenter; the legal organizer must be confirmed separately.
02 · What support should ask for
Enough to locate the issue. Nothing extra.
Once active, support may need the participant's name, verified contact detail, entry ID or support reference, payment/order reference and a short description of the problem. Sensitive identity, bank or medical information should not be sent through ordinary email or a public form.
Privacy + operations decision
Approve secure channels for shortlist evidence, winner payment information and any sensitive documents. Define role-based access and escalation ownership.
03 · Proposed response targets
Publish only what the team can own.
The lock sheet proposes acknowledging payment mismatches immediately and a human response within two business days. The rules propose a written result on eligible review requests within 10 business days. Neither target is approved for publication yet.
Anoop + owner approval
Confirm support hours, acknowledgement messages, response targets, escalation path, leave/weekend coverage and the owners who will be accountable.
04 · Current status
There is nothing to submit or pay yet.
This is an internal review build. Registration, payment and support channels are not active. Final dates and all verified contact details will be displayed together before the campaign opens.